Frequently Asked Question

I cannot enter my address.
Last Updated a year ago

Where there is an 'Address Lookup' enabled you will need to use the ‘Address Look Up’ button in order to enter your address details.

Until you select this button the address and postcode fields will not be editable and will be blocked by a 'do not enter' sign.

Selecting the address lookup will prompt you to enter a street / postcode and this will return a list of addresses for you to choose from.

If you need to change the address they you select the address lookup button again, or type into the box.


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